Question 1

Set up Slack notifications for public holidays

Accepted Answer

To set up this feature, you'll need to ensure Pause has been integrated with your Slack team. Only admins can set up this feature.

To set up Slack notifications for public holidays:

Step 1: Click on the Settings button on the top navigation bar.

Step 2: Select the Integrations option on the left side panel.

Step 3: Under the Special Notifications section, turn on the toggle for Public Holidays.

Step 4: Click on Customize and a pop-up will open up.

Step 5: Use the Slack Channels dropdown to select the relevant channel. We'd recommend choosing one where all your team members are present, so everyone gets notified.

Step 6: Select the frequency of notifications from the dropdown.

Step 7: Click Save to save your settings.

Watch a 1-minute video about the Pause-Slack integration

What's next?

Leave summary notifications on Slack
[Get birthday notificatio

Question 2

Receive, edit, or disable leave summary notifications on Slack

Accepted Answer

To set up Slack leave summary notifications, please ensure that Pause has been integrated with Slack. Only admins can enable this feature.

To set up leave summary notifications on Slack:

Step 1: Go to the Settings page.

Step 2: Select the Integrations option on the left side panel.

Step 3: Add Slack notifications for daily or weekly leave summaries.

a. Daily summaries: Click + Add New in the daily summaries section.

b. Weekly summaries: Click + Add New in the weekly summaries section.

Step 4: In the dialogue box that opens, select either:

a. the Team that you want to receive notifications for when those team members are on leave, or

b. All teams to receive a notification for everyone who's on leave in every team.

Note: To create a new team, head here.

Step 5: Select a Slack Channel where these notifications will appear.

Step 6: Select the Time you want to see the notifications.

Step 7: Click Create.

![](https://storage.crisp.chat/users/helpdesk/website/74fcdbb39d4ea000/1d99e108-c1ce-47a7-be1b-d62c2

Question 3

Access billing cycle-related information

Accepted Answer

Through the Billings page on Pause, you can:

Edit your payment details
Change your billing details (email, address)
Download your invoice

Note: These details can only be accessed and changed by an organisation's Admin.

To view and edit your billing details:

Step 1: Click on the Settings button on the top navigation bar.

Step 2: Select the Billing option on the left side panel.

You're all set!

What's next?

Question 4

View a teammate's leave record

Accepted Answer

To enable complete transparency, everyone's leave record is always available on Pause.

To view a teammate's leave record:

Step 1: Search for the teammates using the Search Bar on the left side of the calendar page.

Step 2: Click on their name and you will be taken to their profile page.

Step 3: Select the Record tab.

You will now be able to see your teammate's leave record!

What's next?

Question 5

Subscribe to a public holiday calendar through your favourite calendar app

Accepted Answer

Any team member can subscribe to a public holiday calendar to ensure all important information is in one place.

To subscribe to a public holiday calendar:

Step 1: Go to your Profile in the top right corner.

Step 2: Select the Preferences tab on the left.

Step 3: In the section Subscribe to teams' calendars, click on Public Holidays Calendar.

Step 4: Click on the relevant option to add to Google Calendar or iCalendar or download the file as .ICS.

You're all set!

What's next?

Question 6

Delete a team

Accepted Answer

You need to be an admin to be able to delete a team on Pause.

How to delete a team:

Step 1: Click on the Members/Teams icon on the navigation bar.

Step 2: Click on the Teams menu from the sidebar on the left.

Step 3: Find the team you want to delete and click on the Team Name.

Step 4: Click on the settings icon (⚙️) next to the Add people button.

Step 5: Click on Delete team.

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