Question 1

Set up Slack notifications for public holidays

Accepted Answer

To set up this feature, you'll need to ensure Pause has been integrated with your Slack team. Only admins can set up this feature.

To set up Slack notifications for public holidays:

Step 1: Click on the Settings button on the top navigation bar.

Step 2: Select the Integrations option on the left side panel.

Step 3: Under the Special Notifications section, turn on the toggle for Public Holidays.

Step 4: Click on Customize and a pop-up will open up.

Step 5: Use the Slack Channels dropdown to select the relevant channel. We'd recommend choosing one where all your team members are present, so everyone gets notified.

Step 6: Select the frequency of notifications from the dropdown.

Step 7: Click Save to save your settings.

Watch a 1-minute video about the Pause-Slack integration

What's next?

[Receive edit or disable leave summary notifications on Slack](https://support.getpause.com/en/article/receive-edit-or-disable-leave-summary-notifications-o

Question 2

Receive, edit, or disable leave summary notifications on Slack

Accepted Answer

To set up Slack leave summary notifications, please ensure that Pause has been integrated with Slack. Only admins can enable this feature.

To set up leave summary notifications on Slack:

Step 1: Go to the Settings page.

Step 2: Select the Integrations option on the left side panel.

Step 3: Add Slack notifications for daily or weekly leave summaries.

a. Daily summaries: Click + Add New in the daily summaries section.

b. Weekly summaries: Click + Add New in the weekly summaries section.

Step 4: In the dialogue box that opens, select either:

a. the Team that you want to receive notifications for when those team members are on leave, or

b. All teams to receive a notification for everyone who's on leave in every team.

Note: To create a new team, head here.

Step 5: Select a Slack Channel where these notifications will appear.

Step 6: Select the Time you want to see the notifications.

Step 7: Click Create.

![](https://storage.crisp.chat/users/helpdesk/website/74fcdbb39d4ea000/1d99e108-c1ce-47a7-be1b-d62c24_1qd5

Question 3

How do I book time off using Pause?

Accepted Answer

There are three ways to book time off on Pause — and they're all as simple as it can get!

On the Pause browser app

Step 1: Click on the Calendar button on the top navigation bar.

Step 2: Click on the Apply button on the right.

Step 3: Enter your Leave Type and the Start (and End Date) in the form that appears. You can also add a Reason if you wish.

Step 4: Click Submit when you're done.

Once you complete these steps, your request will be sent to your team approver. If you are an admin, your leave request will be auto-approved.

On Slack

To use the Slack integration, you need to have Pause integrated with Slack.

Step 1: In any Slack channel or chat, type /pause and hit enter.

Step 2: Once Pause responds with a list of options, click on the Apply for a Leave option.

Step 3: Enter your Leave Type and the Start and End Date. You can also add a Reason if you wish.

Step 4: Click Apply.

Your request will be sent to your Approver. If you're an admin, your request will be auto-approved.

You're all set!

You'll receive a notification via Slack and em

Question 4

Access billing cycle-related information

Accepted Answer

Through the Billings page on Pause, you can:

Edit your payment details
Change your billing details (email, address)
Download your invoice

Note: These details can only be accessed and changed by an organisation's Admin.

To view and edit your billing details:

Step 1: Click on the Settings button on the top navigation bar.

Step 2: Select the Billing option on the left side panel.

You're all set!

What's next?

Question 5

Automatically update Slack status when on leave

Accepted Answer

When this feature is enabled, Pause automatically adds a 🌴 emoji to your Slack "away" status during a leave period. When a leave period ends, the emoji disappears.

To enable the Slack "away" status emoji:

Step 1: Go to your Profile in the top right corner of Pause.

Step 2: Click the Preferences tab on the left.

Step 3: Go to the Slack tab.

Step 4: Click Allow Pause to Edit Status to give desired permissions to Pause.

Step 5: Follow the required permissions step.

You're all set! Your Slack status will now feature a 🌴 emoji when you're on leave.

Watch a 1-minute video about the Pause-Slack integration

What's next?

Question 6

View teammates' leave bookings on the web app

Accepted Answer

You can view your teammates' leave bookings—as well as those of preferred colleagues— on the Pause web app by adding them to your "Favourites" list. Get an overview of these leave bookings in calendar grid format or as a list, whichever you prefer.

To view teammates' leave bookings on the Pause web app:

Step 1: Click on the Calendar icon in the navigation bar.

Step 2: In the search bar under Your Favourites, type the name of a colleague whose leave bookings you want to see, and select it in the dropdown.

Step 3 (optional): Click on the bullet list icon on the top right of the table to change from table view to list view.

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