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Frequently Asked Questions
How do I book time off using Pause?
how to apply for leave
How do I book time off for my team?
Taking time off together as a team has many incredible benefits, from reducing FOMO to promoting a healthier work culture. This feature can only be used by an approver or admin. This leave type doesn't need further approval from anyone else. To book time off for your team: Step 1: Click on the Calendar icon on the
Can I delete approved leave bookings?
You can delete a previously approved leave booking only if you are an admin. If you are not an Admin, please ask your workspace Admin or HR lead to delete your leave booking for you. To delete approved leave bookings as an Admin: Step 1: Find the leave booking you would like to cancel on the calendar. Step 2: Click on the leave booking. Step 3: On the panel that pops up on the right, click
How do I approve or decline leave requests?
To approve or decline leave requests from a team, you have to be an approver or an admin. On Desktop Step 1: Click on the envelope icon on the right side of the application to view pending leave requests. Note: Pending leave requests will also be visible on your calendar with a red dot next to them. Step 2: Cl
Can I book time off for someone else?
If you're an approver or admin, you can book time off for a colleague to give them a healthy break. On Desktop Step 1: Click on the Calendar icon in the navigation bar. Step 2: Click on the **Appl
How can I delete my leave request before it is approved?
If a leave request hasn't been approved or rejected by an approver or admin, you can safely delete it from Pause. To delete your leave request: Step 1: Click on the leave request you would like to cancel on your calendar. !(https://storage.crisp.chat/users/helpdesk/website/7a4bdcd30a6d8400/a8507e3d-1938-4206-bae4
How do I apply for compensatory off?
Compensatory off (comp off) days get added to a team member's annual leave balance for the extra work they did outside regular working hours. To apply for comp off: Step 1: Go to the Calendar page in the navigation bar. Step 2: Click on the Apply button. Step 3: Select the number of days for comp-off and add the dates you worked overtime on, a
How do I add or reduce leave days for a team member?
To add or reduce leave requests for anyone on your team, you need to be an admin. To add or reduce leave days for a teammate: Step 1: Search for the teammates using the Search Bar on the left side on the calendar page. Step 2: Click on their name and visit their profile. You can also go to the Teams page to access a user's profile. Step 3: Click on the +/- button for the leave type t
How do I see who is on leave in a specific timeframe?
To immediately see who's on leave from what team and for how long, follow these steps: On Desktop Step 1: Use the search box on the home screen to find a team or member whose leave schedule you want to see. Step 2: Click on the checkbox to add them to your calendar view. On Mobile Same as Desktop. Access search on mobile as seen below: On Slack To use the Slack integration, please make sure that you have [integrated Pause with Slack.](https://support.getpa
How do I view teammates on leave in Slack?
To use the Slack integration, please make sure that you have integrated Pause with Slack. To see teammates on leave in Slack: Step 1: In any Slack channel or chat, type /pause and hit enter twice. Step 2: Once Pause responds, click Teammates on Leave. Step 3: Select the Team and the Time Period from the dropdown. !(https://storage.crisp.chat/users/helpdesk
What can I do with the Pause Slack bot?
Slack is a workspace tool that helps teams keep in constant contact with each other, even when working remotely. The Pause Slack bot helps you perform leave-related tasks and get important information with a simple Slack command! You can only use the Pause Slack bot if you've integrated Pause with Slack. What you can do with Slack's Pause bot: The Slack bot helps you perform leave-relate