• Privacy and data security

  We respect your privacy and data security at Pause. To operate our services and help you get the most out of Pause, we need to collect some personal information from you. Information we collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. When you register for an Account, we may ask for your contact information, including: name coFew readers

• Access billing cycle-related information

  Through the Billings page on Pause, you can: Edit your payment details Change your billing details (email, address) Download your invoice To view and edit your billing details: Step 1: Click on the Settings button on the top navigation bar. Step 2: Select the Billing option on the left sideFew readers

• Contact details

  We manage all contact through our chatbox, led by our friendly support team. We respond to all questions typically within 2 hours from 10 AM to 5.30 PM (IST), Monday to Friday. To contact support: Please click on the chat button on the bottom right of your screen. If we're offline, please leave us a message anyway and we'll get back to you the very next day. Corporate information Our registered office details are: Pause c/o Obvious Ventures Level 2, K-Raheja Paramount, 138Few readers

• What to do in the case of declined payments

  It happens to the best of us — banks decline or reject payments for a variety of reasons. But we're here to help you process your payment successfully so you can continue to benefit from Pause, uninterrupted. When a payment is declined, you get notified by email. To modify your card details: Step 1: Log in to Pause. Step 2: Click on Settings. Step 3: Click on Billing in the left panel. Step 4: Click on Edit details under your card details. You'll get redirectFew readers

• Get new and past invoices

  Invoices for payments made to Pause are sent monthly to the registered email address. If you need to change the registered email address that invoices are sent to, follow these steps. View and download past invoices Step 1: Click on the SFew readers