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Articles on:Setting up Pause for your organisation
First time at Pause? Here's all you need to know.

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  • Frequently Asked Questions
  • Setting up Pause for your organisation
  • Your account and preferences
  • Customising Pause features
  • An overview of Pause
  • Managing people and teams
  • Billing and troubleshooting
  • How to set up a public holiday calendar
    Public holidays are the perfect breaks — they're mandatory and they don't take away from your leave balance. Pause ensures you see public holidays coming well in advance so you can plan your projects accordingly. Admins can set up different public holiday calendars for organisations based on different locations. Set up a public holiday calendar Step 1: Select the Leave Policy icon on the top navigation bar.Some readers
  • How to connect Pause to Google Calendar
    Connecting Pause to your official Google Calendar shows all leave-related information on the calendar app. Step 1: Go to your Profile in the top right corner. Step 2: Select the Preferences tab on the left. Step 3: Click Connect. Step 4: Follow the instructions to allow Pause access your calendar. Turn the two toggle options on to see your leave scheSome readers
  • How to set up deductible leave types
    Deductible leave types are paid and have a fixed allowance for employees to use. This limit needs to be set by the admin. In case a team member uses up their entire deductible leave allowance, they will then be able to apply for unpaid leave. What can deductible leave be set for? Deductible leave policies are mostly used by organisations that have a fixed leave allowance. They are used for leave types such as annualSome readers
  • How to integrate Pause with your Slack workspace
    When you integrate Pause with your Slack workplace, you can: Get a daily summary of teammates on leave Apply for leave Approve and decline leave requests View your leave balFew readers
  • How to delete a public holiday
    To delete a public holiday: Step 1: Click on the Leave Policy icon on the navigation bar. Step 2: Click on the holiday calendar you want to remove the holiday from. Step 3: Click on the Trash icon to delete the holiday you don't want. StepFew readers
  • Choose how to credit and carry forward leave allowances
    On Pause, you can credit leave days: Monthly: A defined number of leave days are credited to teammates at the beginning of every month. Yearly: A defined number of leave days are credited to teammates all together at the beginning of the year. To set up monthly credits, you need to be an admin. Choose or edit how leave days are creditedFew readers
  • Set up a custom list of public holidays
    Creating a custom list of public holidays ensures that you can plan your projects according to the holidays you observe — and the team gets their fill of mandatory breaks! To create a custom public holiday calendar, you need to be an admin. To create your own public holiday custom calendar: Step 1: Select the Leave Policy icon on the top navigation bar. Step 2: Click Add new under the Public HoFew readers
  • How to set up a leave policy for your organisation
    To set up a leave policy for the organisation, you need to be an admin. How to build your leave policy on Pause Step 1: On the Pause app, click on the 'Leave Policy' palm tree icon as shown below. Step 2: Set up your leave types. We recommend starting with the three types available to you:Few readers
  • How to add holidays to a public holiday calendar
    Add holidays to an existing public holiday calendar: Step 1: Click on the Leave Policy icon on the navigation bar. Step 2: Click on the holiday calendar you want to add holidays to. Step 3: Click on the Add holiday icon to add the holidays you want. Step 4: Click on Next. (https://storage.crisp.chat/users/helpdesk/website/2fae85ced3ee8200/53963Few readers
  • How to set up non-deductible leave types
    Non-deductible leave types are paid and don't have a fixed allowance for employees to use. You can set these up if you have an unlimited leave policy. What can non-deductible leave be set for? Deductible leave policies are mostly used by organisations that don't have a fixed leave allowance, or follow an unlimited leave policy. They can also be set up for specific leave types that you don't need an allowance for (like menstrual leave and bereavement leave), alongside deductible leaveFew readers
  • Adding your billing details to Pause
    You might be asked to add the following billing details while signing up for Pause or making a payment for an existing subscription: Customer name Address GSTIN or equivalent tax number This is to ensure you can use Pause without any interruptions. To do this: Step 1: Make sure you're logged in to Pause as an admin Step 2: Go to your Billing page on Pause Step 3: Click on "Edit details" to open Stripe's billing page Step 4: UnFew readers
  • How to delete a leave-type
    There are 2 cases when deleting a leave-type. There are no leaves applied under that leave-type There are existing leaves applied under that leave-type No leaves applied under that leave-type If there are no leaves under that leave-type applied yet then you can go to your leave-policy page ( https://app.getpause.com/leave-policy (https://app.getpause.com/leave-poFew readers
  • Does Pause support different leave-policies for different teams
    Currently Pause does not support different policies for different people. All policies are applicable to everyone in the org. What you can do if your org is small-enough is that create both the policies and then for the people that those are not applicable, set their balances to zero (refer to this article). Example: Let's suppose you have two policies called 1) United States policy 2) EuroFew readers

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